Last updated: January 2024
Birch Starling respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Submit an inquiry through our website
- Engage our services
- Subscribe to our communications
- Contact us directly
This information may include:
- Name and contact details
- Email address
- Property preferences and requirements
- Financial information relevant to property transactions
- Communication records
Automatically Collected Information
When you visit our website, we may automatically collect certain information including:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
- Device information
How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Respond to your inquiries
- Communicate with you about services and opportunities
- Process transactions
- Analyse website usage to improve user experience
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations
- Professional advisors (lawyers, accountants) as necessary
- Third parties involved in property transactions with your consent
- Law enforcement or regulatory bodies when required by law
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we securely delete or anonymise it.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
To exercise these rights, please contact us using the details provided below.
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please refer to our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Birch Starling
Level 28, 200 George Street
Sydney NSW 2000
Australia
Email: [email protected]